There have been more than enough questions raised about how many device upgrades the company has actually logged in the last phase of its rollout. In July, the company declared 350 million people had upgraded to or were using Windows 10. Now, after the conclusion of its Get Windows 10 campaign, Microsoft declared it has more than 400 million customers using the OS.
Microsoft is expected to get another substantial bump to total Windows 10 usage figures once it rolls that OS out on Xbox One on November 12. Total uptake has been significantly faster than Windows 7, which took an additional seven months to hit the 400 million mark, according to data.
The free Windows 10 upgrade has been blamed for some of the continued softness in the PC market. The OS even remains available for free if you know where to look - but it’s too early to tell if ending the giveaway will spark any kind of uptick in PC sales. Given the trends of the last five years, there’s not much chance the consumer space has bottomed out yet. Increased sales of boutique gaming systems and 2-in-1s have not been sufficient to offset the general decline in shipments.
Despite Microsoft’s assurances about Windows 10, not everyone is happy with the new operating system, which Microsoft recently began updating with the rollout of the Windows 10 Anniversary Update. Ongoing complaints have emerged regarding compatibility and reliability issues, which is likely to explain why Microsoft is phasing in the anniversary update over a period of three months so it can continue testing throughout the process.
The latest build also addressed a problem that caused some Windows 10 apps, including the calculator, alarms and clock, not to work after updates to a new build, Sarkar said. She added that Microsoft is continuing to investigate some other issues that arose with a recent developer version of Windows 10 for Mobile. She said that a new build will be delayed until those problems, which affected the pin pad display and SIM card usage, are resolved.