The most disturbing aspect of the ZeroAccess rootkit virus is that although computers can detect the virus, little can be done to get rid of it. This virus was created by cyber criminals to destroy a Windows operating system, update its properties and functions and escape the detection of security tools. This happens when the virus takes advantage of system vulnerabilities.
Another dreadful thing about the virus is that it once it’s successfully installed on your PC, it copies and sends system data to a third server, making it possible for remote hackers to easily access your machine and warrant usage of your data for fraudulent purposes.
The ZeroAccess rootkit will start inserting malicious codes to make system functions unusable, causing performance deterioration. It will also open the way for related threats (like worms, redirect virus and so on) to enter your machine.
How ZeroAccess rootkit virus enters
The means by which this rootkit enters are several. Here are a few:
- Downloading files/drivers from unreliable web sites;
- Opening email or downloading media files that contain the activation code of the virus; and
- Clicking on random pop-ups that appear.
How to get rid of ZeroAccess rootkit virus
As is the case with many other viruses, the ZeroAccess rootkit is created with malicious code that is frequently updated. Because of these frequent updates, some of the strongest antivirus tools cannot possibly keep this virus at bay.
After several attempts of trying to eliminate the virus, we found that the best possible way is the manual way of doing away the virus.
Follow these steps to safely and effectively remove the virus.
Tip: It’s always best to seek professional help if you’re not an advanced computer user.
- Press CTRL+ALT+DELETE to open the Windows Task Manager.
- Click on the “Processes” tab, search for ZeroAccess, then right-click it and select “End Process” key.
- Click on the “Start” button and select “Run.” Type “regedit” into the box and click “OK.”
- Once the Registry Editor is open, search for the registry key “HKEY_LOCAL_MACHINE\Software\ ZeroAccess.” Right-click this registry key and select “Delete.”
- Navigate to directory %PROGRAM_FILES%\ ZeroAccess \ and delete the infected files manually.
- %Documents and Settings%\[UserName]\Application Data\[random]
- %AllUsersProfile%\Application Data\.exe(random)
- c:\Program Files (x86)\Renesas Electronics\USB 3.0 Host Controller Driver\Application HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
- HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies\System “DisableRegedit” = 0
- HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run “Random”
Stubborn viruses always have a way with disrupting the life of the innocent computer user who, as much as possible, keeps himself/herself away from trouble. We understand the situation it puts the user in who has no means of recognizing the reason or the avenues available to get out of a problem like this. At-home service technicians are available to help the user at a difficult time like this, but are known to charge heavily for their service. Carrying the computer to a local repair shop may also not be in the best interests of the user who wants security as well as speedy results.
An alternative method, however, is online support where most remote technical support is available 24×7, year-round and at affordable costs (as low as $29) to help solve any such problem.
By following the above steps, you will be able to completely remove “Zero Access Rootkit” Virus from your computer. If you still experience issues, contact online Virus Removal services like Jupiter Support, who will guide you through the removal of the virus at a low cost of only $29.